Value Consultant - ASEAN Digital Transformation Office

  • Location:
    Singapore
  • Area of Interest
    Sales - Product
  • Job Type
    Professional
  • Technology Interest
    Internet of Everything, Security
  • Job Id
    1029156
What You'll Do

The Digital Transformation Office (DTG) Value Analyst (VA) is a role that encompasses the details below:

*	Provide value framework for  the “solution” before the sale; Assess Business Outcomes  after implementation
* Develop the “Value framework” for key Practice solutions to enable the engagement teams to deliver compelling business outcomes to the customer as validated in post-implementation evaluation.
* Input to advisors on customer success plan
* Quantify the value for key solutions (Business cases, ROI, investment thesis)
* Leverage industry / benchmarking data, Cisco proprietary data and other sources
* Quantify Cisco's opportunity (CAM) on an ongoing basis
* Engagement led asset creation such as financial components of customer business case
* Ensure customer success by orchestrating resources to assist the customer in realizing the full value of their technology investment
* Expert-level knowledge of all elements of the business case, including the drivers of cost, benefit, risk
* Knowledgeable of KPIs/metrics driving Practice's customers
* Ability to apply benefits of practice solutions to customer goals/metrics/ROI
* Advocate for Knowledge Management (KM), champion KM processes, procedures and disciplines; identifies customer success and examples
* Create, compile and synthesize a practice Point of View
* Drive a programmatic approach (re-usable assets, scalable tools by Transformation Strategy)
* All VAs work more closely together to determine common value vs. industry-specific value
* Greater emphasis on holistic digital transformation strategy
Who You'll Work With The Digital Transformation Office is focused on helping solve our customers' most pressing challenges and opportunities by unleashing the power of technology, Cisco, and our partners. We're committed to a customer-in mindset focused on outcomes, simplicity, and scale; intent on providing value, modeling the collaboration necessary to ensure success, and working together across geographic and organizational boundaries to define joint go-to-market plans, common awareness, and enablement practices. As champions of our customers' voice, this team will ensure that we develop a crisp and compelling point of view when it comes to understanding and accelerating the transformation priorities in enterprises Who You Are * Demonstrate consultative selling; execution of the Business Outcome Approach (BOA), and leverage tools and data to drive customer agreement and outcomes * Ability to lead customer value realization effort with engagement team and other internal/external partners * Industry Point of View, ideally in Retail, Manufacturing or Energy/ Utilities industries. * Focus on financial acumen / analytical capability - demonstrate and share experience and best practices on financial tools and models * Knowledge of KPI/metrics which drive the customers within the practice * Embrace and model DTG Organizational values - Authenticity, Conviction, Accountability, Adaptability, Curiosity and Connection * Continuous Improvement - ability to provide and receive feedback and drive change * Strong communication and listening skills, a thorough approach to complex problem solving, and managing to metrics and KPIs * 2-3 years technology consulting experience * BA/BS degree is required. An advanced degree is preferred Why Cisco We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.

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