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Cox Automotive

Oakbrook Terrace, IL
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: vAuto Acquisition PRO
JobID: 1711934
Category: Client and Customer Service
Industry: Cox Automotive
Job Type: Full-time


This position is responsible for retention of all assigned clients.  This involves coaching all account users in directing best practices to support clients in the attainment of their vehicle purchase needs.
  • Retain assigned client accounts in line with goals.
  • Partner with client to coach/teach/train vehicle sourcing best practices.
  • Build relationships with key users & decision maker.
  • Where identified, partner with PM with Provisioning on client engagements.
  • Manage engagements across assigned client base in line with daily goals.
  • Ensure effective set up and execution of key activities in the pre-launch process of new clients.
  • Analyze client software utilization data to identify at risk scenarios and or other corrective actions.
  • Proactively address at risk situations with client base.
  • Schedule and manage calendar/client meeting invitations across client base.
  • Maintain a solid working knowledge of all related product functionality.
  • Effectively communicate product enhancements/changes as and when required.
  • Harvest and upsell to current clients when and where applicable.
  • ‘Wow’ clients with exceptional customer service and support.  


  • Must possess a minimum of 5+ years retail automotive dealership experience/background in buying/management roles.
  • Minimum of 3+ years of experience with direct responsibilities in sourcing and buying vehicles.
  • Experience in working with software solutions advantageous.
  • Must possess strong organizational skills.
  • Must have excellent communication & interpersonal skills and have the ability to communicate at all levels.
  • Must have excellent telephone manner & verbal presentation skills.
  • Experience in webinar communications advantageous.
  • Occasional travel for in-store engagements.
  • Experience with SalesForce CRM would be advantageous.
  • Must be computer literate (including Excel, Outlook & Word).
  • Bachelor's degree in Business Management or similar preferred

About Cox Automotive


Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®, Dealer dot com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands. The global company has 33,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. Cox Automotive is a subsidiary of Cox Enterprises Inc., an Atlanta-based company with revenues of $18 billion and approximately 60,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-IL-Oakbrook Terrace-1901 S Meyers Rd

Other Locations: 1650 W 500 South,US,UT,West Bountiful,84087|340 Lewis St,US,ID,Ketchum,83340|17500 E 32nd Ave,US,CO,Aurora,80011-3316|8300 Blakeland Dr,US,CO,Littleton,80125-9741|1625 S Fordham St,US,CO,Longmont,80503-4606|278 N Marks Ave,US,CA,Fresno,93706-1136|1320 N Tustin Ave,US,CA,Anaheim,92807|10 Pointe Dr,US,CA,Brea,92821-7620|581 Telegraph Canyon Rd,US,CA,Chula Vista,91910-6436|1985 Gillespie Way,US,CA,El Cajon,92020-1097|1922 Avenida Del Oro,US,CA,Oceanside,92056-5803|30652 Santa Margarita Pkwy,US,CA,Rancho Santa Margarita,92688-2167|100 Corporate Pointe,US,CA,Los Angeles,90230|5 Park Plaza Suite 450,US,CA,,|1240 West Aster Ave,US,AZ,Gilbert,85233|4120 E Valley Auto Dr,US,AZ,Mesa,85206-4601|961 N Eliseo C Felix Jr Way,US,AZ,Avondale,85323|405 N Beaver St,US,AZ,Flagstaff,86001-4500|122 E Cottonwood Ln,US,AZ,Casa Grande,85122-2548|1550 W Deer Valley Rd,US,AZ,Phoenix,85027|1440 East 15th Street,US,AZ,Tucson,85719-6400|2560 W Chandler Blvd,US,AZ,Chandler,85224-4919|16255 N Scottsdale Rd,US,AZ,Scottsdale,85254|6070 W Bell Road,US,AZ,Glendale,85308-373|10000 California St,US,NE,Omaha,68114|7640 Towne Center Pkwy,US,NE,Papillion,68046-2141|985 Trade Drive,US,NV,North Las Vegas,89030-7809|1700 Vegas Dr,US,NV,Las Vegas,89106|545 Marks Street,US,NV,Henderson,89014-6651|3411 Broadway Blvd SE,US,NM,Albuquerque,87105-0405|3000 N Hayden Island Dr,US,OR,Portland,97217-8257|Seattle Remote,US,WA,Seattle,|19711 77th Ave S,US,WA,Kent,98032|2807 3rd Ave,US,WA,Seattle,98121-1242|11941 N Pennsylvania Ave,US,OK,Oklahoma City,73120-7826|11686 E 51st St,US,OK,Tulsa,74146|122 W John Carpenter Fwy,US,TX,Irving,75039-2090|1990 Post Oak Blvd,US,TX,Houston,77056-3847|2042 Ackerman Rd,US,TX,San Antonio,78219-3016|485 Coates Dr,US,TX,El Paso,79932-1319|10415 Morado Circle,US,TX,Austin,78759|13737 Noel Rd,US,TX,Dallas,75240|1650 W 500 S,US,UT,Woods Cross,84087-2226|10757 S River Front Pkwy,US,UT,South Jordan,84095

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: Yes, 5 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
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