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Cox Automotive

Orlando, FL
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: vAuto Acquisition PRO
JobID: 1712594
Category: Client and Customer Service
Industry: Cox Automotive
Job Type: Full-time


*This is a pipeline requisition

This position is responsible for retention of all assigned clients.  This involves coaching all account users in directing best practices to support clients in the attainment of their vehicle purchase needs.

  • Retain assigned client accounts in line with goals.
  • Partner with client to coach/teach/train vehicle sourcing best practices.
  • Build relationships with key users & decision maker.
  • Where identified, partner with PM with Provisioning on client engagements.
  • Manage engagements across assigned client base in line with daily goals.
  • Ensure effective set up and execution of key activities in the pre-launch process of new clients.
  • Analyze client software utilization data to identify at risk scenarios and or other corrective actions.
  • Proactively address at risk situations with client base.
  • Schedule and manage calendar/client meeting invitations across client base.
  • Maintain a solid working knowledge of all related product functionality.
  • Effectively communicate product enhancements/changes as and when required.
  • Harvest and upsell to current clients when and where applicable.
  • ‘Wow’ clients with exceptional customer service and support.  


  • Must possess a minimum of 5+ years retail automotive dealership experience/background in buying/management roles.
  • Minimum of 3+ years of experience with direct responsibilities in sourcing and buying vehicles.
  • Experience in working with software solutions advantageous.
  • Must possess strong organizational skills.
  • Must have excellent communication & interpersonal skills and have the ability to communicate at all levels.
  • Must have excellent telephone manner & verbal presentation skills.
  • Experience in webinar communications advantageous.
  • Occasional travel for in-store engagements.
  • Experience with SalesForce CRM would be advantageous.
  • Must be computer literate (including Excel, Outlook & Word).
  • Bachelor's degree in Business Management or similar preferred

About Cox Automotive


Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-FL-Orlando-490 E South Street

Other Locations: 4464 W Plano Pkwy,US,TX,Plano,75093|8025 State Rd 33 N,US,FL,Lakeland,33809-1741|11700 Central Pkwy,US,FL,Jacksonville,32224-2600|34904 Emerald Coast Pkwy,US,FL,Destin,32541|3430 Quantum Blvd,US,FL,Boynton Beach,33426|400 Royal Palm Way Ste 100,US,FL,Palm Beach,33480|14950 Roosevelt Blvd,US,FL,Clearwater,33762|2502 N Rocky Point Dr Ste 800,US,FL,Tampa,33607|3405 McLemore Drive,US,FL,Pensacola,32514-7085|1525 Hendry St,US,FL,Fort Myers,33901|3218 SW 35th Blvd,US,FL,Gainesville,32608|1601 W Peachtree St NE,US,GA,Atlanta,30309|5750 Hwy 78 E,US,AL,Birmingham,35210-4500|435 Metroplex Dr,US,TN,Nashville,37211-3109|4070 Willow Lake Blvd,US,TN,Memphis,38118|122 W John Carpenter Fwy,US,TX,Irving,75039-2090|5333 W Kiest Blvd,US,TX,Dallas,75236|8122 Datapoint Dr,US,TX,San Antonio,78229-3280|485 Coates Dr,US,TX,El Paso,79932-1319|14450 West Rd,US,TX,Houston,77041-1103|12101 Trinity Blvd,US,TX,Euless,76040|614 CR 7200,US,TX,Lubbock,79423|5615 SW HK Dodgen Loop,US,TX,Temple,76502

Employee Status: Regular

Job Level: Manager

Shift: Day Job

Travel: Yes, 5 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
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