VCS Architect

  • Location:
    RTP, North Carolina, US
  • Additional Location(s)
    Anywhere in the US
  • Area of Interest
    Engineer - Software
  • Job Type
  • Technology Interest
    Service Provider
  • Job Id

The Video Cloud Services organization operates Cisco’s Infinite Video family of aaS Solutions for our Service Provider customers. The team works with product development, operations, product management, strategy and business development, and the wider Cisco organization.

What You'll Do

You will be the primary customer technical point of contact, working in a close partnership with the Engagement Manager to lead the engagement. Be accountable for the E2E architecture to integrate Cisco's solutions and products with customer systems, and approach the engagement holistically to include integration, deployment, and operational perspectives in the E2E architecture.

The role reports to the Regional Manager of Customer Architecture and will partner closely with Solutions Architecture, Security Architecture, Engineering, Product Management, and Services on engagements.

Specific responsibilities:

  • Work with internal and external stakeholders to improve operational capabilities and platform stability.
  • Provide architecture and solution guidance to project teams in support of customer architecture activities
  • Collaborate with architects and technical teams throughout the Business Unit to ensure that product roadmaps are aligned and appropriate leverage points and dependencies are identified.
  • Collaborate across multiple entities within Cisco to drive converged solutions and generate customer value propositions, including the use of POCs.
  • Proactively monitor strategic direction of solutions vendors, technology and market trends and determine potential impact.
  • Provide feedback on customer requirements to Solution and Product Architecture teams.
  • Assist devops team troubleshoot and problem solve when support incidents occur

Who You'll Work With

Cisco Service Provider Platforms and Applications (SPPA) is the market leading provider of end to end and component solutions for the Service Provider Video markets including Broadcasters, MSOs, DTH, Telcos, Primary Distribution and Secondary Distribution providers.

Our service provider customers are undergoing a business transformation to allow them to continue to be successful. The challenges they face include changes in subscriber viewing habits, stagnating subscriber fees and increased competition from non-traditional service providers, who can provide new services at “WEB speed”. We believe that offering our customers video solutions as a Service in the cloud is critical to their success. This model supports a continuous deployment/DevOps way of working so that new services can be rolled out at speed and innovative business models which will allow them to reduce their costs. Cisco, with its broad product portfolio is uniquely placed to work with our customers to enable them to achieve the business outcomes which are essential to their success.

In line with overall Cisco strategy of leveraging the cloud, and moving to Software as a Service (SaaS) business models, the VCS (Video Cloud Services) group has been formed to achieve this strategy within the Service Provider Video space. Our vision is to be “a world class SaaS/Cloud organization serving our customer, our people and Cisco”

Who You Are

Technical Expertise
  • Web Services: REST, JSON, XML
  • Operational tools: ELK, Splunk, Sensu
  • Video encoding and distribution technologies: ABR, MPEG, HLS, HSS, CDN
  • Managed clients: RDK, Communication protocols
  • Unmanaged clients: Phone, Tablets, STB.
  • Understanding of content rights and metadata specifications: Linear, VOD.

Minimum Qualifications
  • Bachelors Degree in Computer Science or equivalent
  • 5 years+ technical/architecture go-to-market experience with cloud based video solutions
  • Proven experience designing and delivering multiple large-scale complex solutions for Service Providers or Content Providers
  • Strong understanding of cloud based solutions , microservice architecture, and deployment of cloud-scale applications
  • Experience delivering and operating cloud based video applications
  • Deep knowledge on Infinite Video Platform architecture and deployment model
  • Exceptional communication and listening skills, exceptional influencing skills
  • Strong leadership skills with an ability to drive others to succeed
  • Strong business acumen, ability to create customer value in solution design, ability to translate business needs into technical requirements
  • Ability to translate between business and technical stakeholders. Able to interface well with Executives while working hands-on with technical teams
  • Experience leading tactical activities in pre-sales or onboarding of Cable, Telco, or Satellite SPs to a cloud based video service.
  • Experience working with customers who are migrating from traditional packaged software delivery models to CD aaS delivery models
  • Understanding of the SP Operations across Back Office, Acquisition, Delivery, and Clients
  • Deep knowledge of the SP metadata ingest process and its optimization on Infinite UX and related Product K experiences is a plus
  • Exposure to the Infinite Video Platform and Service monitoring tools
  • Basic knowledge of AOSP and RDK STB integration
  • Able to place emerging technologies and trends in context of wider strategic business aims, and present concrete actionable recommendations to diverse audiences
  • Foundation in business intelligence and big data technologies
  • Experience working within Agile delivery teams and modern software development practices
  • Professional experience writing code is a plus
  • Fluent in English
Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.

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