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Verify Coordinator

Cox Automotive


Location:
Milton, ON
Date:
12/11/2017
2017-12-112018-01-09
Job Code:
1718191
Cox Automotive
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Job Details

Company Cox Automotive
Title: Verify Coordinator
JobID: 1718191
Category: Administrative Support
Industry: Cox Automotive
Job Type: Full-time

Description

Ready Auto Transport is a national leader in the auto transportation industry, offering full-service and self-managed transportation solutions for dealers, wholesale online auctions, physical auctions, institutional shippers, and consumers. Ready Auto Transport has served more than 20,000 satisfied customers across multiple markets with a highly qualified carrier network of over 35,000 trucks. Ready’s centralized service is backed by an experienced sales and operations staff, and a 24/7 Client Portal, providing instant firm quotes and real-time tracking of vehicle status.

Ready’s self-managed auto transportation platform, 1Dispatch.com connects shippers and carriers via integration of in-lane and online vehicle purchase data from industry leading wholesale marketplaces and other client data integrations. 

Headquartered in Gilbert, Arizona, Ready Auto Transport is a Manheim company.  Manheim, a subsidiary of Cox Enterprises, is the world’s leading provider of vehicle remarketing services.

Job Summary:

The Verify Coordinator supports various client programs, ensures accurate and timely completion of operational tasks, and effectively communicates issues with Account Coordinators.

Job Duties and Responsibilities:

• Monitor and communicate the status of tasks to team members, clients, and customers

• Distribute order and load information to other team members

• Determine which loads require verify support intervention based on system status

• Order and general data entry

• Perform quality assurance audits of orders/loads and determine accuracy according to standards as determined by Ready, clients, and customers

• Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained

• Identify areas of process improvement

• Perform other duties as directed by department manager


Qualifications

Skills and Experience Required:

• HS diploma/equivalent

• 1-2 years of customer service experience

• Accurate typing and data entry skills

• Able to manage multiple tasks in a fast-paced environment

• Highly adaptable to process and system changes

• Must be detail oriented with good judgment and problem solving skills

• Effective time management

• Able to initiate and manage a high volume of outbound phone calls

• Strong knowledge of Microsoft Word, Excel, and Outlook

• Exceptional verbal and written communication skills

• Strong customer relations skills

• Transportation or general automotive experience a plus

• Knowledge of AS400 a plus

• Team player

 



About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: CA-ON-Milton-8277 Lawson Rd

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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