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Vice President, Provider Relations - Gulf States

UnitedHealth Group

New Orleans, LA
Job Code:
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Job Details

Vice President, Provider Relations - Gulf States(Job Number:716000)

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm)

The Director of Provider Service is responsible for the full range of provider relations and service interactions within UnitedHealth Group, including working on end-to-end provider claim and call quality, ease of use of physician portal and future service enhancements, and training & development of external provider education programs.


Directors of Provider Service design and implement programs to build and nurture positive relationships between the health plan, providers (physician, hospital, ancillary, etc.), and practice managers. Responsibilities also include directing and implementing strategies relating to the development and management of a provider network, identifying gaps in network composition and services to assist the network contracting and development staff in prioritizing contracting needs, and may also be involved in identifying and remediating operational short-falls and researching and remediating claims.


This is a leadership role with staff, and also an external facing role. The role works with Providers and State Representatives for Medicaid, Medicare and Commercial for Louisiana, Mississippi and Alabama. The ideal location is Metairie/New Orleans.


Primary Responsibilities:

  • Develop and execute strategies for a function or discipline that span a large business unit or multiple markets/sites
  • Product, service or process decisions are most likely to impact multiple functions and/or customer accounts, both internal and external
  • Provide leadership for and is accountable for the performance and direction of provider service and advocacy through multiple layers of senior and professional staff
  • Direct others to resolve business problems that affect multiple functions or disciplines
  • Represent UHN at critical JOC, Provider Advisory meetings and State Representative Meetings
  • Location can be Louisiana (Baton Rouge, Metairie), Mississippi (Jackson) or Alabama (Birmingham)



Job Provider Relations and Service
Primary Location US-LA-New Orleans
Other Location US-AL-Birmingham, US-LA-Metairie, US-MS-Jackson
Organization UHN Southeast
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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