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Vice President, Revenue Cycle - Telecommute

UnitedHealth Group


Location:
West Valley City, UT
Date:
04/19/2018
2018-04-192018-05-18
Job Code:
757391
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Job Details

757391 Vice President Revenue Cycle Telecommute

Vice President, Revenue Cycle - Telecommute (757391)

Position Description

Revenue Cycle VP General Managers serve as industry experts while they implement best practices in Optum360 client/partner locations.  VP General Managers combine their leadership, experience and understanding of Optum360 solutions to bring world class results in Revenue Cycle Projects and end-to-end partnerships. 

 

VP General Managers have significant responsibility for managing large complex implementation efforts ranging from large health systems to smaller community hospitals.  Effectively communicate and build relationships with client executives and management to assess business needs and design and implement measureable solutions that meet or exceed diligence objectives.  Lead and oversee project teams by creating a collaborative, high performance work environment while continually addressing issues and ensuring successful outcomes throughout the project.  Work collaboratively in a team environment while also exercising appropriate autonomy when needed to meet job requirements. 

 

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

  • Assumes responsibility for the success of projects assigned as project lead; contributes to the success of other projects as necessary
  • Provide written communication with client/partners, team members and management the status of assignments on a weekly basis via project documentation (i.e. status update, scope change, etc.)
  • Documents all deliverables including; scope definition, status reports, analysis documents, user documentation and other applicable project records as appropriate
  • Works closely with client/partners and staff to develop client/partner and project risk assessments, implement opportunities, and recommendations regarding business and IT process optimization, profit improvement, internal control, and compliance
  • Conducts studies or surveys for process change or problem resolution to obtain data required for solution
  • Assists business development teams, sales and client/partner managers on proposals and calls when necessary as requested by management
  • When assigned as project lead, responsible for soliciting client/partner feedback on project progress, performance and success, updates client/partner weekly on progress, problems, and accomplishments
  • Communicates issues, opportunities, risk factors and any other applicable information to the client/partner manager and/or manager on an on-going basis
  • Develop reports and presentations based on project specifications for delivery to client/partners
  • Interact with other departments to ensure a high level of client/partner satisfaction through successful execution of projects
  • Provide strategic guidance to client/partner on Revenue Cycle process improvement
  • Demonstrates the highest levels of professional conduct and ethical behavior
  • Designs and delivers effective presentations to peers and client/partners. Designs and facilitates effective project team and/or client/partner meetings leading to desired outcomes.
  • Delivers effective presentations to client/partner executive (C-suite) level; facilitates complex, high-risk group dynamics, conflicts and concerns to promote win-win client/partner outcomes; able to deliver compelling, complex and/or difficult messages effectively.
  • Displays understanding and effectively applies problem solving and decision making skills; able to diagnose problems accurately; skilled at data analysis leading to meaningful insights.
  • Adept at growing and maintaining strategic client/partner relationships; accurately identifies client/partner needs, gains client/partner consensus on proposed solutions; provides meaningful, value-add client/partner advice and guidance; able to move client/partners to action; used as a trusted advisor by client/partners.
  • Works collaboratively with client/partners to exceed expectations; able to overcome major obstacles preventing project success; able to convert a negative client/partner experience to a positive relationship
  • Demonstrates ability to generate new concepts for innovative products and services; creates business case to move from idea stage to execution and launch; able to market and position products and services to create competitive advantage for Optum360 platform
  • Able to build, manage and maintain a robust sales pipeline that drives growth.
  • Demonstrates strong ability to lead a consulting practice; creates and executes measurable business, financial and marketing plans to generate profit for the firm; leads efforts to develop value-add resources/materials to support client/partner initiatives.
  • Develops an understanding of external market and industry trends; knows key client/partners of Optum360, can identify key competitors, able to describe major political and economic market forces that influence our business; aware of social, technological, legal and environmental changes that impact our organization.
  • Leads collaboration efforts across organizational boundaries; identifies strategic opportunities to leverage the knowledge of multiple business segments within OptumInsight; builds strong partnerships with peers; optimizes networks to develop and sell projects and ideas across the organization; able to build consensus to drive results.
  • Role model for the mission, vision and values of Optum360 consulting platform.
  • Demonstrates emotional resilience in stressful situations; maintains a positive attitude when dealing with resistance or setbacks; actively supports organizational change agendas.
  • Works collaboratively with others; constructively manages conflict; maintains open channels of communication

Required Qualifications:

  • Undergraduate degree
  • 15+ years of direct experience working in hospital or provider setting, including: claims/billing, registration/scheduling, case management, health information management, IT, clinical units/departments, quality, compliance, etc.
  • 15+ years of direct experience working in a hospital environment as either a Director, Manager or Supervisor (of a Department) or in a hospital environment as a consultant (relevant experience includes revenue cycle, compliance/quality, clinical departments/units)
  • 15+ years of healthcare experience
  • Presentation skills, including development and delivery of PowerPoint presentations to audiences of various sizes
  • Workflow redesign and/or performance improvement projects specific to revenue cycle and/or clinical units
  • Experience with Change Management planning and execution
  • Consulting Experience
  • Experience in inpatient or outpatient physician practice (experience in both settings preferred)
  • Knowledge of coding technology tools
  • Experience with coding services within provider settings, including In-Patient
  • Experience and proficiency in business writing, and highest level of proficiency in presentation skills
  • Demonstrated performance in strategic/operational analysis and planning, analytical techniques
  • Demonstrated complex problem solving skills that have led to actionable recommendations or outcomes
  • Demonstrated ability to bring projects/initiatives to completion
  • Demonstrated management, teamwork, and interpersonal skills against difficult due dates and timelines
  • Advanced knowledge of at least one practice management system and/or EMR system
  • Advanced knowledge of Microsoft Office (e.g. Word, Project, Excel, PowerPoint, Visio)

Preferred Qualifications:

  • Master's degree
  • Revenue Cycle Management operational knowledge
  • Experience providing leadership and management direction in a healthcare environment
  • Experience with one or several of these vendors: GEHC, Allscripts, SMS, Cerner, McKesson, Epic, Meditech or other similar system

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

 

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Details

  • Contest Number757391
  • Job TitleVice President, Revenue Cycle - Telecommute
  • Job FamilyBusiness Operations
  • Business SegmentOptumInsight

Job Location Information

  • West Valley City, UT
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelExecutive
  • ShiftDay Job
  • TravelYes, 75 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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