• Location:
    Sao Paulo, Brazil
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
  • Technology Interest
    Collaboration, Video
  • Job Id

Annuity Sales Manager


The Business Entity

It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it’s using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are.


This position requires relationships with a diverse group of internal and external personnel in order to ensure transactions are completed accurately and in a timely manner.


This role focuses on achieving revenue goals; forecasting revenue accurately on a weekly, monthly, quarterly schedule; developing a pipeline of opportunities; creating account plans; and closing deals for a set of defined customers in a segment.


Approximately 70% of this salesperson’s time is customer/partner facing.


Role & Responsibilities

1) Manage all aspects of the customer account with respect to deal transactions

- Drive the execution of customer facing activities to conclusion in a quality, timely, and correct manner

- Manage service pricing and margins according to agreed aims

2) Sell solutions based on current and new portfolio of service offers including TS and Optimization

3) Facilitate sales transactions by

- Understanding customers’ and partners’ procurement process

- Building relationships with customers and partners in positions within the procurement process

- Navigating partner and customer procurement process

- Navigating and escalating effectively within Cisco

4) Drive Multiyear Services Contract Renewals

5) Plan and prioritize sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity.

6) Create and manage a sales plan using all relevant data (renewals, new product funnel, potential upgrades and end-of-support situations) and then map this data to an agreed market development strategy based on company priorities.

7) Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfaction.

8) Attend and present at external customer meetings and internal meetings to aid business development.

9) Attend training to develop relevant knowledge, techniques and skills.


Desired Skills

1. Developing the Pipeline: Applying knowledge of sales trends, market drivers, and key customer issues and opportunities to do strategic account planning; establishing, prioritizing, executing,

and monitoring a course of action to accomplish broad territory objectives and sales strategies; using knowledge to identify and cultivate future sales opportunities to build a strong pipeline.

2. Building Influential Relationships: Working collaboratively with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.

3. Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

4. Negotiation: Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support

ones proposal.

5. CXO Relevancy: Adding value by proactively identifying business opportunities for the customer/partner, conveying a firm understanding of the customer’s/partners business and political drivers, displaying executive presence by building rapport and credibility; effectively influencing other people to accept a solution; clearly connecting solutions to business needs.

6. Critical Thinking: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences.


Minimum Qualifications

∙ 5+ years of sales experience

∙ Background in selling and renewing annuity based offers and licenses

∙ Successful track record in financial selling and multiple year contracts

∙ Strong financial acumen with exceptional knowledge of Excel

∙ Bachelor degree or equivalent experience required

∙ Must have proven business acumen dealing with customers and partners executives

∙ Proven track record of collaboration across multiple organizations in order to accomplish significant achievements driving customer satisfaction and Cisco revenue.

∙ Must be excellent communicator, team builder and motivator with a proven ability to provide leadership while exhibiting outstanding interpersonal communication skills.

∙ Practical experience managing by influence

∙ Excellent written and verbal communication and presentation skills

∙ Strong negotiation and closing skills

∙ Must be organized and self-motivated

∙ General understanding of legal contracts

∙ Ability and willingness to travel as required

Apply on the Company Site
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