Voice/Data Network Analyst - Eden Prairie, MN(Job Number:701277)
two of the fastest-growing fields on the planet with a culture of performance,
collaboration and opportunity and this is what you get. Leading edge technology
in an industry that's improving the lives of millions. Here, innovation isn't
about another gadget, it's about making Healthcare data available wherever and
whenever people need it, safely and reliably. There's no room for error. Join
us and start doing your life’s best
Break/Fix: Level 2 remote and local assistance for any
hardware software and Cisco Call Manger, desk phones, softphones, Webex
and related telephony incidents. This includes configurations/upgrade
Collaboration: Working with Call Center, Network
connections, and Desktop engineering teams to resolve complex issues.
Asset Management: Verify/update central asset inventory
Asset Recovery: Asset Management processes associated
with upgrades to existing equipment and/or purchases resulting from a
service/repair request. This process includes verifying and updating the
central asset inventory database.
Service Request: This process pertains to any of the
following event types:
Installation & Integration: Process of installing a
device including all hardware and software, as well as any associated
integration with existing network and software infrastructure.
Deployments: Any physical relocation of hardware and/or
any hardware or software installation, upgrade, or update.
To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The requirements
listed above are representative of the knowledge, skill, and/or abilities
Job Voice/Data Networking
Primary Location US-MN-Eden Prairie
Organization End User Technology Services
Number of Openings 1