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VP, Internet & Voice Products

Cox Communications


Location:
Atlanta, GA
Date:
12/14/2017
2017-12-142018-01-13
Job Code:
1718854
Cox Communications
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Job Details

Company Cox Communications
Title: VP, Internet & Voice Products
JobID: 1718854
Category: Product Management and Strategy
Industry: Cox Communications, Inc.
Job Type: Full-time

Description

The VP – Internet & Voice Products reports to the SVP – Product Development & Management as part of the leadership team of Cox’s Product & Technology organization and is responsible for managing a portfolio of products that maximize value for Cox and deliver outstanding experiences for our customers. This includes development and management of Cox Communications’ residential internet access, value added services and apps, including Gigablast℠, Cox’s Fiber-to-the home residential 1 Gigabit service; Cox High Speed Internet; Cox Homelife; Cox Voice; Cox WiFi.

As the product line owner, this role has end to end accountability for product and customer success, from strategic roadmap definition, product development and launch, through delivery and customer support, integrating P&L discipline into all workplans and decisions.


Primary Responsibilities and Essential Functions


The successful candidate sets Cox’s internet and voice product portfolio vision and strategy consistent with Cox’s overall goals, and provides leadership in the execution of the deliverables. They will be expected to work with industry experts, vendors, and key third party partners to understand drivers and trends and communicate to internal cross functional peers, executives, and field systems a clear product strategy designed to maintain Cox Communications’ position as a leader in the industry. They will lead development and deployment efforts and supports performance standards, business policies and master plan for the product portfolio, continually evaluating existing products and services, and adjusting strategies and plans to meet changing market and competitive conditions. They will work closely with key internal constituencies in Technology Engineering, Development & Operations, Marketing & Sales, Region Operations, Customer Care, Field Service, Finance, and Supply Chain. Total lifecycle management leadership is expected, including focus on product P&L, operational performance, and product end-of-life scenarios.


Qualifications

Minimum

  • BS/BA degree required.
  • Executive level experience leading a team of professional resources and managing highly effective internal and external partnerships.
  • Understanding of convergent strategies, industry players, competitors, customers, vendors, and technologies required.
  • Understanding of internet (DOCSIS, PON) and voice technology (Packet Cable, IMS), home automation, WiFi, MSO security offerings, IoT.
  • Demonstrated ability to think strategically and develop both short and long-term product/services plans required to bring products to market.
  • Proven ability to work independently with little direct supervision.
  • Proven ability to manage and/or direct other self-motivated individuals.
  • Proven ability to get things done in a matrix environment essential.
  • Excellent verbal and written communication skills.
  • Willingness to travel.

Preferred

  • MBA or equivalent and 10 years related experience



About Cox Communications

 

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.



Organization: Cox Communications, Inc.

Primary Location: US-GA-Atlanta-6205-B Peachtree Dunwoody Rd

Employee Status: Regular

Job Level: Executive

Shift: Day Job

Travel: Yes, 25 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
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