Web Application Production Support Analyst - Las Vegas, NV(Job Number:703076)
Your passion for innovation can impact millions.
When you join us as a Web Application Production Support Analyst, you will have the opportunity to be a part of that change. You will work alongside our brilliant teams who are focused on solutions to meet a wide range of health consumer needs. We need world-class Systems Analysts, like you, to help us build our next generation customer experience. In this role, you will be a part of the system development cycle and consult with end users to evaluate business requirements into design specifications. You'll excel as you work with all levels of the business, ensuring information technology deliverables align with the business requirements, with measurable results. Here, your passion for performance and innovation can fuel your life's best work.
- Perform production support activities which involve issue analysis and resolution within the specified SLAs
- Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner
- Support large, complex application and business processes to achieve key business objectives
- Contribute to and maintain documentation knowledge base for applications
- Customer service and support
Job IT Systems Analysis
Primary Location US-NV-Las Vegas
Organization E&I Nevada-Utah-Idaho
Number of Openings 1