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Web conferencing service specialist


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Job Details

Company AT&T

Job Title Web conferencing service specialist

Jobid att4-5600174

Location: Brno, CZE

Description This role is technical support for web conferencing services WebEx, WebEx CCA-SP, AT&T Connect. Troubleshoots web conferencing service issues including 3rd party integrations

**Roles and Responsibilities:**

Will work closely with higher tier resources to escalate software defects. Will process or facilitate customer MACD requests. Outage Management, alarming, monitoring support for key network and application layer components AT&T

**Key Competencies and Skills:**

Must have extensive knowledge and experience with MS Office applications, including plug-ins. Software packaging for central deployment experience preferred.

**Education and Qualifications:**

Shift will be determined but need flexibility, primary function will be to support European peak business hours.

Need strong English speaking and writing skills.

**Additional Information:**

Shift Work

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